REFUND POLICY
Barbella World, LLC Refund Policy
At Barbella World, LLC, we strive to provide the best possible service and products to our clients. Please review our refund policy below:
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Non-Refundable Deposits: All deposits made for appointments and services are non-refundable. This policy ensures that our time and resources are respected and allows us to maintain a high level of service for all clients.
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Service Refunds: If you are not satisfied with a service you received, please contact us immediately. We will do our best to address your concerns and find a satisfactory resolution. Refunds for services are considered on a case-by-case basis and are not guaranteed.
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Product Returns: We accept returns of unused and unopened products within 14 days of purchase. To initiate a return, please contact us with your order details. Once we receive the returned product in its original condition, we will process your refund. Shipping costs are non-refundable, and the customer is responsible for return shipping fees.
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Damaged or Defective Products: If you receive a damaged or defective product, please contact us within 7 days of receiving your order. We will arrange for a replacement or refund, including shipping costs.
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Shipping Policy: We offer a flat rate shipping fee of $10 for all orders. All orders are processed and shipped within 7 days of purchase. Please allow additional time for delivery based on your location. Barbella World, LLC is not responsible for any delays caused by the shipping carrier or customs clearance processes.
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Incorrect Addresses: Please ensure that your shipping address is correct at the time of purchase. We are not responsible for orders shipped to incorrect addresses provided by the customer.
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Lost or Damaged Packages: While we take great care in packaging your order, Barbella World, LLC is not responsible for lost or damaged packages during transit. Please contact the shipping carrier directly to file a claim.